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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Reynoso

September 4, 2026

5  out of  5
rating by Mike Reynoso
"David was easy to work with. Very helpful, knowledgeable and made it an easy process to get insured and with State Farm!"
We responded:
"Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re so glad to hear David made the process easy and provided you with helpful and knowledgeable service. We truly appreciate you choosing State Farm and trusting our team with your insurance needs. Welcome to the State Farm family! ❤️"
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Kate Jones

September 2, 2026

5  out of  5
rating by Kate Jones
"Big thanks to the amazing team at Josie Polk State Farm!
They are always right there when you need a hand, and they recently cracked the code on a tough issue for me using some real detective work!
They always focus on saving you money and protecting your bottom dollar, never overcharging. They’ll get you squared away with wonderful service every time, thank you from my heart!"
We responded:
"Thank you so much for this incredible 5-star review! ⭐⭐⭐⭐⭐ Your kind words truly mean the world to Josie and our entire team!

We love the “detective work” shoutout! 🕵️‍♀️😊 Our goal is always to find solutions, look out for our customers, and make sure you feel supported every step of the way.

Thank you for trusting the Josie Polk State Farm team and allowing us to take care of your insurance needs. We truly appreciate you and are always just a call away! ❤️"
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Jia Li

September 2, 2026

5  out of  5
rating by Jia Li
"I can’t say enough good things about Ladonna! She is incredibly professional, patient, helpful, and kind.

English is not my first language, but Ladonna has always taken the time to listen carefully and make sure she understands exactly what I’m looking for. She is very knowledgeable and does a great job explaining pricing and policies clearly, while also helping me find options that fit my needs and budget.

I truly appreciate how attentive and easy to work with she is. I always feel comfortable reaching out to her whenever I have a question or need assistance, knowing that she will do her best to help.

I’m very grateful to have Ladonna as my agent and would highly recommend her to anyone looking for someone who is professional, trustworthy, and genuinely cares about her clients!"
We responded:
"Thank you so much for this wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear about your experience with Ladonna. She truly takes pride in making sure our customers feel heard, comfortable, and confident in their coverage.

Your kind words about her patience, professionalism, and dedication mean so much to our entire team. We’re lucky to have Ladonna, and even more grateful to have customers like you!

Thank you for trusting us with your insurance needs and for taking the time to share your experience. We’re always here when you need us! ❤️"
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Sara Jahnke

August 31, 2026

5  out of  5
rating by Sara Jahnke
"Wow. Transferring my coverage could not have been easier and prices see so much better I thought it was a mistake. Can’t recommend David and his team enough."
We responded:
"Thank you so much for the amazing review! ⭐⭐⭐⭐⭐ We’re so glad we could make transferring your coverage easy and help you find a great rate. We truly appreciate your trust, your business, and your recommendation of David and our team. We’re always here whenever you need us!"
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Yngryd Moreira

August 21, 2026

5  out of  5
rating by Yngryd Moreira
"I had an excellent experience at this agency. From the moment I walked in, I was treated with kindness and professionalism. This was my first time going through this type of insurance process, so I had several questions, but they took the time to explain everything clearly, guide me through the entire process, and make me feel completely comfortable.

The customer service was excellent from beginning to end. They were patient, attentive, knowledgeable, and very professional. They also made sure I knew I could reach out anytime if I had questions or needed help. Truly a 10/10 experience. I would definitely recommend them!"
We responded:
"Thank you so much for taking the time to share your experience and for the wonderful review! ⭐⭐⭐⭐⭐ We’re so glad our team was able to answer your questions, make the process easy to understand, and help you feel comfortable every step of the way. Providing knowledgeable, patient, and friendly service is very important to us.

We truly appreciate your trust, your recommendation, and the opportunity to help with your insurance needs. Please know we’re always here whenever you need us!"
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channel 381

August 14, 2026

5  out of  5
rating by channel 381
"Great customer service and awesome insurance rate"
We responded:
"Thank you so much for the 5-star review! ⭐️ We’re happy to hear you had a great experience with our customer service and found a rate that works for you. We truly appreciate your business and look forward to continuing to serve you!"
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Zach Holbert

July 24, 2026

5  out of  5
rating by Zach Holbert
"Great customer service!"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your trust in Josie Polk State Farm. Our team is here to help whenever you need us—please don’t hesitate to reach out. Thanks again!"
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Helalah Hijaz

July 24, 2026

5  out of  5
rating by Helalah Hijaz
"Ladonna was very helpful and professional. She made the process of choosing our insurance policy much easier!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Ladonna was helpful and professional, and that she made the process of choosing your insurance policy easier. We truly appreciate your trust and the opportunity to assist you. If you ever need anything in the future, we’re here for you!

"
Profile photo of AJAY KUMAR SAH

AJAY KUMAR SAH

July 22, 2026

5  out of  5
rating by AJAY KUMAR SAH
"It was superb experience buying insurance.
Easy and simple and reasonable
Thank you so much"
We responded:
"We’re grateful for your great experience and your 5‑star rating! Providing reliable insurance and support to our community is what we’re here for. Thanks again for choosing State Farm. Josie Polk."
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Sara Fernandez-Shaw

July 2, 2026

5  out of  5
rating by Sara Fernandez-Shaw
"Fantastic customer service, super friendly, and helpful!"
We responded:
"Thank you so much for the wonderful review! We’re really happy to hear you had a fantastic experience—our team truly enjoys helping. If you ever need anything, we’re always here! 😊

"
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Sai Shiva Vuppala

June 30, 2026

5  out of  5
rating by Sai Shiva Vuppala
"David Keener made setting up my auto insurance simple and stress free. As a newer driver, I had a lot of questions, and he was patient, honest, and made sure I got every discount I qualified for. Quick to respond and never any pressure, just genuine help.

Highly recommend David and his team!"
We responded:
"Thanks so much for the wonderful review! We’re thrilled to hear David made the process simple and stress-free for you—especially as a newer driver. Providing honest guidance, answering all your questions, and making sure you receive every discount you qualify for is exactly what we aim for.

We truly appreciate your kind words and the opportunity to help. If you ever have questions in the future, we’re here for you!"
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Hunter Evans

June 19, 2026

5  out of  5
rating by Hunter Evans
"David is the best!! Got a new car Monday and he found me a new insurance plan that was more cost-effective and better than my old plan in a matter of minutes! So friendly and you can tell he genuinely cares about helping people. Would most definitely recommend to family and friends. Happy to support a fellow member of the LGBTQ+ community, 5/5 stars!"
We responded:
"Thank you so much for the amazing 5-star review! 🎉 We’re thrilled to hear David was able to help you find a more cost-effective and better insurance plan in just minutes after getting your new car.
Your kindness and support truly mean a lot
We’re grateful you chose us, and we can’t wait to support you again anytime you need anything!"
Profile photo of Chelse Williams

Chelse Williams

June 11, 2026

5  out of  5
rating by Chelse Williams
"Josie and her entire team are so helpful and solution-oriented! Couldn’t be happier with all their help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Grafton Landry

Grafton Landry

June 11, 2026

5  out of  5
rating by Grafton Landry
"Josie Polk is for the people, super understanding and helpful! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Alicia Martinez

June 11, 2026

5  out of  5
rating by Alicia Martinez
"The customer service team does an amazing job helping you with all your policy needs! When I have any policy changes or updates they always make it an easy change!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our customer service team makes policy changes and updates easy for you. Your kind words mean a lot—please don’t hesitate to reach out anytime you need help with your policy."
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Elias Arruda

June 9, 2026

5  out of  5
rating by Elias Arruda
"Great customer service"
We responded:
"Wow, thank you for the 5 stars! We’re grateful for your support and can’t wait to welcome you back."
Profile photo of Nathan Versluys

Nathan Versluys

June 9, 2026

4  out of  5
rating by Nathan Versluys
"Very helpful and willing to work with you!"
We responded:
"Thanks so much for your kind review! We’re glad we could help, and we truly appreciate your trust. If you need anything else in the future, we’re always happy to assist.

"
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Scott Murray

June 8, 2026

5  out of  5
rating by Scott Murray
"Everything was easy peasy. Got what I needed done very quickly with no runaround. Thank you to Josie and her team."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear everything was quick and easy, and that Josie and the team took great care of you with no runaround. We truly appreciate your support—thanks again! 😊"
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Amy Mize

June 5, 2026

5  out of  5
rating by Amy Mize
"Jose Polk's office has been tremendous for my insurance needs. I have found the staff to be very responsive and knowledgeable, and they often reach out to help me find ways to save on my insurance needs."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Jose Polk’s office has been tremendous for your insurance needs. Our team works hard to stay responsive and knowledgeable, and we’re glad you’ve experienced that firsthand—especially with the ways we can help you save. We appreciate your trust and look forward to supporting you again in the future!"
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phanindra nidamanuri

June 5, 2026

5  out of  5
rating by phanindra nidamanuri
"Great service and very helpful. They explained everything clearly and made the auto insurance process easy. Highly recommend!"
We responded:
"Thank you so much for your review! We’re glad we could make the auto insurance process clear and easy for you. We truly appreciate your trust and recommendation.

"
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Moriah Watson

June 4, 2026

5  out of  5
rating by Moriah Watson
"David helped me get my renters insurance updated so incredibly fast and was super prompt with questions I had. So happy!"
We responded:
"hank you so much for your 5-star review. We’re thrilled to hear that David helped you update your renters insurance quickly and that he was prompt with all your questions. We truly appreciate your kind words—if you need anything else in the future, we’re here to help!"
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Charles Sauro

June 4, 2026

5  out of  5
rating by Charles Sauro
"Tiffany rocks!"
We responded:
"Hi! Thank you so much for your 5‑star review. We’re thrilled you had a great experience with Tiffany. We truly appreciate your support and hope to see you again soon! ⭐️"
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Bhargav Pinnaka

June 3, 2026

5  out of  5
rating by Bhargav Pinnaka
"Faster responses and best customer service"
We responded:
"Thanks, Bhargav! We’re so glad you had a great experience with us. Faster responses and top‑notch customer service are what we strive for every day—thanks again for your support!"
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Joanie Hansford

June 3, 2026

5  out of  5
rating by Joanie Hansford
"Dont go to other insurances companies this one will take care of you"
We responded:
"Thank you for the wonderful review! We truly appreciate your trust and are so glad you felt taken care of. We’ll be here for you anytime."
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Colton Kennedy

May 29, 2026

5  out of  5
rating by Colton Kennedy
"David is amazing!! So knowledgeable and the process was seamless."
We responded:
"Thank you so much for your wonderful 5‑star review! We’re thrilled to hear David was amazing—his knowledge and commitment to a seamless process truly make a difference. We really appreciate you choosing us and hope to work with you again soon!"