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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katie Banks

October 13, 2025

5  out of  5
rating by Katie Banks
"I’ve only ever gotten great service. David has been very helpful, communicative, and proactive. I appreciate the effort they put forth and feel taken care of!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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TyLeR SwEeEnEy

October 9, 2025

5  out of  5
rating by TyLeR SwEeEnEy
"Had a really good experience going over my 41k options and roll overs, definitely recommend if looking for some options"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Ricardo Maia

October 8, 2025

5  out of  5
rating by Ricardo Maia
"Very good service, fast and resolute."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Freddie Cabrera

October 7, 2025

5  out of  5
rating by Freddie Cabrera
"I've been a State Farm member since I moved to Overland Park in 2019 and I've enjoyed having Josie Polk as my agent. Her team is always ready to help me. Recently I worked with David Keener and he helped me get insurance for my small business. The process was very easy and he took care of everything for me. Like I said having Josie and her team has made our life so easy and worry free."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Megan Michaelson

October 7, 2025

5  out of  5
rating by Megan Michaelson
"David was great. Took care of everything I needed in a timely manner and was a delight to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Devendra K

October 7, 2025

5  out of  5
rating by Devendra K
"I’ve worked with Josie, David and others on her team on various occasions and have received great service from them. They always go above and beyond in helping customers out. They’ve also offered discounts when we’ve added multiple insurance plans like auto and renters etc. I’d highly recommend their services to anyone looking to buy insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sleep Apnea Solutions

October 7, 2025

5  out of  5
rating by Sleep Apnea Solutions
"The staff here are fantastic-very friendly and incredibly helpful. Great service all around!"
We responded:
"Thank you so much for the 5 star review! We love that you had a great experience with our staff.. If you need anything please keep us posted. "
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Andrew Guevara-Alatorre

October 2, 2025

5  out of  5
rating by Andrew Guevara-Alatorre
"I called and David helped me. He was so nice and made the process really easy. Took about 15 minutes to buy renters insurance."
We responded:
"Thank you for the 5-star review. David does an amazing job working with his customers making sure they have the best deal possible. We look forward working with you! "
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Jason Tucker

October 2, 2025

5  out of  5
rating by Jason Tucker
"David Keener was very helpful with my auto and homeowners insurance. Very fast and very knowledgable about the policies and what I needed to complete the process. I highly recommend this office and in particular David's help if you have any insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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paula jacques

September 24, 2025

5  out of  5
rating by paula jacques
"Always patient and helpful. A real pro!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Amie DeGraeve

September 23, 2025

5  out of  5
rating by Amie DeGraeve
"Extremely efficient and great customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Nancy Pruessner

September 22, 2025

5  out of  5
rating by Nancy Pruessner
"These people are the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ajay Mahajan

September 18, 2025

5  out of  5
rating by Ajay Mahajan
"1. Super fast service 2. Quickest modification made to policy I purchased 3. Amazing and quick responsive team Special thanks for David Keener 🙏🏻 for helping me buying insurance in just few minutes. Thank you very much State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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LYDIA ADUSEI

September 16, 2025

5  out of  5
rating by LYDIA ADUSEI
"Great customer service! Really fast and efficient in getting things done for you. Ladonna was super nice to me!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Shannon McCord

September 12, 2025

5  out of  5
rating by Shannon McCord
"I would highly recommend this office! Everyone I have worked with has been wonderful! They are so helpful and whenever I call in I get someone to assist me with my issue right away. I've also got to give a shout out to Marsha! She's Amazing!!"
We responded:
"Thank you for the 5-star review. Marsha does an amazing job working with her customers making sure they have the best deal possible. We look forward working with you! "
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Jacob Greidanus

September 12, 2025

5  out of  5
rating by Jacob Greidanus
"Josie Polks office gave me the best price And customer service on home and Auto out of everybody and the best part about it is I never had to step foot in the office.Time is Money."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Joshua M. Wilkinson (The Company)

Joshua M. Wilkinson (The Company)

September 12, 2025

5  out of  5
rating by Joshua M. Wilkinson (The Company)
"David at State Farm has been incredibly helpful in dealing with a very stressful dealership. The team at Josie Polk's Agency have always been very courteous and helpful in tough times."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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HM Shamsuzzaman

September 9, 2025

5  out of  5
rating by HM Shamsuzzaman
"I've been using State Farm for my auto insurance, and working with Agent Josie Polk and her team in Overland Park, KS has been an outstanding experience. Josie and her staff are incredibly responsive, knowledgeable, and professional. They always take the time to answer my questions thoroughly and make sure I feel confident in my coverage. On top of that, their premiums are very competitive—significantly lower than others I’ve looked into. I highly recommend Josie Polk and her team to anyone looking for reliable and expert insurance service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Vinay sripathi

September 5, 2025

5  out of  5
rating by Vinay sripathi
"Super fast response, super easy to deal! The way it should be! Thank you a lot for all the support!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kelly Connolly

September 4, 2025

5  out of  5
rating by Kelly Connolly
"I had a fantastic experience working with David Keener at State Farm while setting up my multi-line home and auto insurance policy. From the very beginning, David was attentive and responsive. He got back to me immediately and presented several options tailored to my needs. What stood out the most was his willingness to work with my schedule and coordinate with our lenders to ensure everything was processed smoothly. Thanks to his diligent efforts, we were able to close on time without any hiccups. I highly recommend David for anyone looking for a knowledgeable and dedicated insurance agent. His exceptional service truly made the process seamless!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Mitchel Hupe

September 4, 2025

5  out of  5
rating by Mitchel Hupe
"This team is the best. They work with you and go above and beyond."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nimra Javaid

September 2, 2025

5  out of  5
rating by Nimra Javaid
"Amazing!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Isabelle Nelsen

August 29, 2025

5  out of  5
rating by Isabelle Nelsen
"Great customer service and very quick to respond!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We truly love each customer we have and want to make sure they have the best experience possible."
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Matt Rasmussen

August 28, 2025

5  out of  5
rating by Matt Rasmussen
"Josie and her team have been great. Very responsive and helpful to any questions I have."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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J S

August 20, 2025

5  out of  5
rating by J S
"David is great!! He’s handled all matters professionally and courteously! I recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We truly love each customer we have and want to make sure they have the best experience possible. "