Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sara Fernandez-Shaw

Sara Fernandez-Shaw

July 2, 2026

5  out of  5
rating by Sara Fernandez-Shaw
"Fantastic customer service, super friendly, and helpful!"
We responded:
"Thank you so much for the wonderful review! We’re really happy to hear you had a fantastic experience—our team truly enjoys helping. If you ever need anything, we’re always here! 😊

"
Profile photo of Sai Shiva Vuppala

Sai Shiva Vuppala

June 30, 2026

5  out of  5
rating by Sai Shiva Vuppala
"David Keener made setting up my auto insurance simple and stress free. As a newer driver, I had a lot of questions, and he was patient, honest, and made sure I got every discount I qualified for. Quick to respond and never any pressure, just genuine help.

Highly recommend David and his team!"
We responded:
"Thanks so much for the wonderful review! We’re thrilled to hear David made the process simple and stress-free for you—especially as a newer driver. Providing honest guidance, answering all your questions, and making sure you receive every discount you qualify for is exactly what we aim for.

We truly appreciate your kind words and the opportunity to help. If you ever have questions in the future, we’re here for you!"
Profile photo of Hunter Evans

Hunter Evans

June 19, 2026

5  out of  5
rating by Hunter Evans
"David is the best!! Got a new car Monday and he found me a new insurance plan that was more cost-effective and better than my old plan in a matter of minutes! So friendly and you can tell he genuinely cares about helping people. Would most definitely recommend to family and friends. Happy to support a fellow member of the LGBTQ+ community, 5/5 stars!"
We responded:
"Thank you so much for the amazing 5-star review! 🎉 We’re thrilled to hear David was able to help you find a more cost-effective and better insurance plan in just minutes after getting your new car.
Your kindness and support truly mean a lot
We’re grateful you chose us, and we can’t wait to support you again anytime you need anything!"
Profile photo of Chelse Williams

Chelse Williams

June 11, 2026

5  out of  5
rating by Chelse Williams
"Josie and her entire team are so helpful and solution-oriented! Couldn’t be happier with all their help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Grafton Landry

Grafton Landry

June 11, 2026

5  out of  5
rating by Grafton Landry
"Josie Polk is for the people, super understanding and helpful! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Alicia Martinez

Alicia Martinez

June 11, 2026

5  out of  5
rating by Alicia Martinez
"The customer service team does an amazing job helping you with all your policy needs! When I have any policy changes or updates they always make it an easy change!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our customer service team makes policy changes and updates easy for you. Your kind words mean a lot—please don’t hesitate to reach out anytime you need help with your policy."
Profile photo of Elias Arruda

Elias Arruda

June 9, 2026

5  out of  5
rating by Elias Arruda
"Great customer service"
We responded:
"Wow, thank you for the 5 stars! We’re grateful for your support and can’t wait to welcome you back."
Profile photo of Nathan Versluys

Nathan Versluys

June 9, 2026

4  out of  5
rating by Nathan Versluys
"Very helpful and willing to work with you!"
We responded:
"Thanks so much for your kind review! We’re glad we could help, and we truly appreciate your trust. If you need anything else in the future, we’re always happy to assist.

"
Profile photo of Scott Murray

Scott Murray

June 8, 2026

5  out of  5
rating by Scott Murray
"Everything was easy peasy. Got what I needed done very quickly with no runaround. Thank you to Josie and her team."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear everything was quick and easy, and that Josie and the team took great care of you with no runaround. We truly appreciate your support—thanks again! 😊"
Profile photo of Amy Mize

Amy Mize

June 5, 2026

5  out of  5
rating by Amy Mize
"Jose Polk's office has been tremendous for my insurance needs. I have found the staff to be very responsive and knowledgeable, and they often reach out to help me find ways to save on my insurance needs."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Jose Polk’s office has been tremendous for your insurance needs. Our team works hard to stay responsive and knowledgeable, and we’re glad you’ve experienced that firsthand—especially with the ways we can help you save. We appreciate your trust and look forward to supporting you again in the future!"
Profile photo of phanindra nidamanuri

phanindra nidamanuri

June 5, 2026

5  out of  5
rating by phanindra nidamanuri
"Great service and very helpful. They explained everything clearly and made the auto insurance process easy. Highly recommend!"
We responded:
"Thank you so much for your review! We’re glad we could make the auto insurance process clear and easy for you. We truly appreciate your trust and recommendation.

"
Profile photo of Moriah Putman

Moriah Putman

June 4, 2026

5  out of  5
rating by Moriah Putman
"David helped me get my renters insurance updated so incredibly fast and was super prompt with questions I had. So happy!"
We responded:
"hank you so much for your 5-star review. We’re thrilled to hear that David helped you update your renters insurance quickly and that he was prompt with all your questions. We truly appreciate your kind words—if you need anything else in the future, we’re here to help!"
Profile photo of Charles Sauro

Charles Sauro

June 4, 2026

5  out of  5
rating by Charles Sauro
"Tiffany rocks!"
We responded:
"Hi! Thank you so much for your 5‑star review. We’re thrilled you had a great experience with Tiffany. We truly appreciate your support and hope to see you again soon! ⭐️"
Profile photo of Bhargav Pinnaka

Bhargav Pinnaka

June 3, 2026

5  out of  5
rating by Bhargav Pinnaka
"Faster responses and best customer service"
We responded:
"Thanks, Bhargav! We’re so glad you had a great experience with us. Faster responses and top‑notch customer service are what we strive for every day—thanks again for your support!"
Profile photo of Joanie Hansford

Joanie Hansford

June 3, 2026

5  out of  5
rating by Joanie Hansford
"Dont go to other insurances companies this one will take care of you"
We responded:
"Thank you for the wonderful review! We truly appreciate your trust and are so glad you felt taken care of. We’ll be here for you anytime."
Profile photo of Colton Kennedy

Colton Kennedy

May 29, 2026

5  out of  5
rating by Colton Kennedy
"David is amazing!! So knowledgeable and the process was seamless."
We responded:
"Thank you so much for your wonderful 5‑star review! We’re thrilled to hear David was amazing—his knowledge and commitment to a seamless process truly make a difference. We really appreciate you choosing us and hope to work with you again soon!"
Profile photo of Anna Wilkes

Anna Wilkes

May 22, 2026

5  out of  5
rating by Anna Wilkes
"David was beyond helpful in helping my partner and I to save a significant amount on our car insurance. State Farm has cut my payment in half, I was paying double with travelers. I’m so grateful for David, he is the best!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear David was beyond helpful and that you and your partner were able to save a significant amount on your car insurance. It’s great to know your payment was cut in half with State Farm. If you need anything please don't hesitate to reach out. "
Profile photo of Shaun Riddle

Shaun Riddle

May 20, 2026

5  out of  5
rating by Shaun Riddle
"The entire team is always friendly and fast, helping me with whatever I need. It never feels like a hassle to call, and they always help me get exactly what I need."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team consistently provides friendly and efficient service. It's our goal to make every interaction easy and helpful, so we're glad you feel comfortable reaching out. We appreciate your support and look forward to assisting you again!"
Profile photo of Neal Erickson

Neal Erickson

May 19, 2026

5  out of  5
rating by Neal Erickson
"Efficient friendly service"
Profile photo of Rebekah Tucker

Rebekah Tucker

May 19, 2026

5  out of  5
rating by Rebekah Tucker
"David has been so helpful, he has helped us previously with car insurance and is always available for answers and feedback with our questions and has just recently helped us with our renters insurance as well. He is always available and so very helpful he’s made this whole process amazingly pleasant and incredibly easy for us!"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that David has been consistently helpful and made the insurance process easy and pleasant for you. We'll be sure to pass along your compliments to him. If you ever need anything else, we're always here to help!"
Profile photo of Traci Ellison

Traci Ellison

April 29, 2026

5  out of  5
rating by Traci Ellison
"Ms. Polk and her staff have been very helpful to my family. They insured our parents' home and cars for many years and when my parents passed away, they assisted us with several issues that came up until the house was sold. They are very kind and caring people who provide top notch customer service."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It means a lot to us to have been able to support your family over the years, especially during such important and challenging times. We truly appreciate your trust and are always here to help with anything you may need."
Profile photo of Holly Boyd

Holly Boyd

April 27, 2026

5  out of  5
rating by Holly Boyd
"It was great working with David on a state to state transfer for a mutual client. His courteous demeanor and helpful attitude were greatly appreciated throughout our interactions. He demonstrated a remarkable willingness to assist and ensure the client's needs were met effectively."
We responded:
"Thank you so much for your kind words! We are pleased to hear that David went above and beyond for the current state to state transfer. If you ever need anything please dont hesitate to reach out. "
Profile photo of Kim Meyers

Kim Meyers

April 17, 2026

5  out of  5
rating by Kim Meyers
"I just switched over to Josie as my new agent and worked with her assistant, David, and he was fantastic!! We went through all my policies and was very helpful and knowledgeable and answered all my questions and then some!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Josie and David provided you with excellent service and were able to address all your questions. It’s our goal to make sure you feel confident and well-supported with your policies. We truly appreciate your trust in us and look forward to continuing to assist you!"
Profile photo of Heather Anthony

Heather Anthony

April 15, 2026

5  out of  5
rating by Heather Anthony
"I had an absolutely amazing experience working with David at Josie at Polks office. From start to finish, his customer service was outstanding. He was incredibly patient with me throughout the entire loan process, taking the time to explain everything clearly and making sure I felt comfortable every step of the way.

Any time I had questions, he was quick to respond and always made sure I fully understood my options. He also stayed on top of everything—getting my payments updated promptly and sending over all the necessary forms right away, which made the whole process smooth and stress-free.

It’s not often you come across someone who is this attentive, professional, and genuinely willing to help. I truly appreciate the level of care and dedication he showed, and I would highly recommend him to anyone looking for excellent service."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that David provided you with outstanding service and made the loan process smooth and comfortable. We take pride in our team's dedication to clear communication and attentive support, and it's wonderful to know that David exemplified these qualities for you. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Profile photo of Natalie Cunningham

Natalie Cunningham

April 9, 2026

5  out of  5
rating by Natalie Cunningham
"I first worked with Josie after a recommendation. She was amazing and very timely. Since then I have been working with David who is very prompt on answering and has great customer service. We look forward to working with both of them!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Josie and David have provided you with timely, prompt, and excellent customer service. We truly appreciate your continued trust and look forward to working with you again soon!"